We’re implementing Virtual Consults as a solution to provide access to timely, high-quality specialty care without requiring the patient to travel or experience long delays to scheduling appointments with specialists.
High-tech, high-touch support
We’re using the latest technology to support high-quality care that’s safe and effective. One solution we are implementing removes distractions and inefficiencies during medical appointments so providers can concentrate on their patients. It also reduces administrative burden to help restore their joy in practice.
Members can schedule virtual visit appointments with their regular doctors to ensure continuity of care when they are unable to travel to the office. This pilot program has been especially valuable after the Camp Fire in Butte County in 2018, and during the COVID-19 pandemic.
Our community health advocates help our Blue Shield of California Promise Health Plan’s Medi-Cal members get the best care possible by accessing community and government services – for such essentials as nutrition and housing – that are vital for good health.