In 2019 we launched a pilot program with OODA Health, Dignity Health, and Hill Physicians to make healthcare claims and payments happen in real-time, immediately after patients receive care.
High-tech, high-touch support
Members can schedule virtual visit appointments with their regular doctors to ensure continuity of care when they are unable to travel to the office. This pilot program has been especially valuable after the Camp Fire in Butte County in 2018, and during the COVID-19 pandemic.
Our community health advocates help our Blue Shield of California Promise Health Plan’s Medi-Cal members get the best care possible by accessing community and government services – for such essentials as nutrition and housing – that are vital for good health.